The current technological advancements and changes in workplace dynamics have changed the way businesses operate. This revolution has brought multiple changes that are slowly taking over the work industry, such as remote working and outsourcing services, including IT services.
Outsourcing IT services means using external IT service providers to handle the company’s IT-related functions. This means you don’t need to have an in-house IT team for your company to run smoothly.
So, why has outsourcing IT services become so popular? What are its benefits to a business? Let’s find out.
1. Reduced cost of in-house hires
The cost of hiring and maintaining in-house staff is one of the biggest expenses for most companies. However, outsourcing IT services helps you reduce the cost of hires by ensuring your IT needs are perfectly met without hiring a large team.
This is especially beneficial for companies in the early stages of growth who don’t have the resources to hire a full-time IT team while only needing part-time services.
2. Increased expertise
Outsourcing IT services help improve the level of expertise your company enjoys. An in-house IT team may only stay on top of your company’s ins and outs and nothing more. And although they may strive to stay on top of the latest technological advancements, it may be hard for them to keep tabs on everything IT-related.
By outsourcing IT services from experienced and reputed companies like BedrockIT, you might get experts in various IT-related fields such as software, hardware, technical support, networks, servers, etc. This way, you can enjoy the benefits of all experts at a fraction of the cost of hiring similarly experienced in-house staff.
3. Focus on the core competency of your business
Outsourcing IT tasks relieves your in-house IT personnel some work off their shoulders, giving them more time to focus on the core competencies of your organization.
For example, your in-house team can focus on tasks they are well conversant with, such as IT issues that need internal troubleshooting, instead of struggling with software setup, backup, monitoring, etc., that can be handled by an outsourced team.
Focusing on your company’s core competencies helps strengthen and improve critical business activities vital for its growth and success.
4. Round-the-clock monitoring
If you hire an in-house IT team and solely rely on it, your company’s IT needs will be at the mercy of workloads, business hours, and sick days, to mention a few. However, with outsourced IT services, your business benefits from round-the-clock expert monitoring.
IT service company’s main goal is to offer 24/7 expert support, meaning your business will suffer very little downtime.
5. Reduced IT costs
Although outsourcing IT services may seem like an expensive undertaking, it reduces many company costs.
Besides reducing the cost of internal hires, outsourcing also lowers the equipment cost. Once you outsource your IT services, you’ll also reduce the cost of purchasing, servicing, and maintaining in-house hardware required to support your IT services.
Again, with outsourcing, you only pay for what you need. Unlike in-house hires, outsourced IT packages are flexible, meaning the cost can either increase or decrease based on your company’s needs. Here you only pay for what you need, and the overall cost is much lower than maintaining an in-house team.
Outsourcing IT services has become the new norm, with many enterprises relying on it to meet their IT needs. However, with the surge in the number of companies offering IT services, it can be hard to choose a reliable one.