Ever since many businesses were forced into remote working or working from home, many business tools and communication platforms began to pop up. For example, noticing a need for quick and easy communication, every company now has its own text messaging platform, which reflects a big increase in the number of these communication platforms for companies to implement easy and free flowing communication amongst their employees. That is one way how businesses, and small businesses especially, can adopt new and innovative tools in order to adapt to the ever-changing marketplace and work environment. So if you are a small business you should be constantly on the lookout for similar and like-minded innovations and inventions. But if you are not so informed about them, then don’t worry, because here are the 4 best ways for small businesses to communicate online.
#4- Online Text Messaging Platforms
Seeing as to how I already mentioned this, I might as well get it out the way. Online text messaging platform is a great way to establish and maintain communication lines across your organization. You never know when the next time you have to resort to at home working will be. So having in place a self-sustaining and existent communication foundation through online text messaging is a good way to ensure communication within your organization goes uninterrupted and undisrupted.
#3- Online Video Conference Calls
Online video conference calls are another way to keep the communication lines flowing. Recently, the amounts of websites, apps, and platforms have increased in numbers. More and more businesses have resorted to these platforms to hold important business meetings, connect with clients, and hold regular employee conference calls. Unlike text messaging platforms. , online video conference calls are an effective way to keep the business close-knitted and running smoothly because they also allow employees to hear and see each other, thus keeping it close to “business as usual” as possible.
#2- Company Emails
Emails have always been any business go-to method for communication. However, setting up your own company or business email for your organization and employees will make the communication easier and more free-flowing. With personal company email, important business emails don’t get mixed up and lost with personal ones. But the caveat with emails is that they aren’t as frequently checked or followed up on so you may have trouble with clear communication. Email should be used for non-priority subjects or issues, as opposed to important matters that need instant attention. For those kinds of topics, you might want to resort to direct messaging.
#1- File Sharing Apps or Websites
File sharing platforms are useful for exchanging important documents or files and doing so in a private and safe way. However such platforms aren’t really convenient for carrying out conversations with your coworkers. These platforms are usually strictly for file exchange and document sharing.